Payment & Shipping

Shipping costs

We are based in Germany.  All orders ship from Germany.

Shipping to

  • Germany: 2,00 Euro for each additional item in the same order.  But total of shipping costs will not exceed 11,99 Euros.
    Delivery time is 1 to 3 business days.*
  • All other EU countries:  5,99 Euro for one item in your order. 
    2,00 Euro for each additional item in the same order. 
    One exception: mannequin heads and wig stands – shipping is a flat 17,90 Euro.
    Delivery time is 2 o 7 business days.*
  • World/Outside EU: 5,99 Euro for one item in your order. 
    2,00 Euro for each additional item in the same order. 
    One exception: mannequin heads and wig stands – shipping is a flat 17,90 Euro.
    Average delivery time is 2 weeks.*

*If paid by bank transfer the delivery may take up additional 2 business days due to the time it takes the banks to process the payment.

Our Wig Me Up online store offers a wide selection of popular and secure payment options. 

Methods of Payment

BANK TRANSFER
The classic bank transfer. After you have completed your order you will receive your order confirmation – your order number and our bank information are listed in this confirmation mail. We will ship your order the same day we receive your payment and you will receive your shipping confirmation.

PAYPAL
de-pp-logo-150pxPaypal is certainly one of the most popular payment solutions for online shopping, especially for international orders. It is fast, easy and secure. When you have received your payment confirmation from Paypal, you also know that we, the merchant, have received your payment instantly and can prepare your order for shipment. You can select Paypal either directly from the shopping basket or from the list of payment options when you proceed through the check-out. 

CREDIT CARD
de-pp_plus-logo-hoch_ohne_PUI_240x90pxWir accept Visa and Mastercard, American Express and Barclaycard. Payment by credit card is a service provided by Paypal. If you prefer to use one of these payment methods it is not necessary for you to have or open a Paypal account. In the check-out process please select the Paypal, Credit Card – a window opens and you can check credit card as your choice of payment. After you have confirmed your order you will be redirected to Paypal to enter your credit card details and authorize the payment.

DIRECT DEBIT
Direct debit from your bank account is another service provided by Paypal. In the check-out process please select the Paypal, Credit Card – a window opens and you can check direct debit  as your choice of payment. After you have confirmed your order you will be redirected to Paypal’s secure site to enter the details of your bank account and release the payment.

SOFORT bank transfer by Klarna
Klarna.SOFORT Überweisung is an instant payment solution provided by our partner Klarna. SOFORT allows you to make a wire transfer of the respective amount during the order process using your online banking account - easy, quick and secure – without registration. After your order confirmation you are redirected to enter your bank information. The online shop can process and deliver your order faster thanks to a real-time transaction notification by SOFORT Überweisung.

CASH ON DELIVERY (only Germany)
Cash on Delivery (CoD) – or Nachnahme - is a payment option provided by DHL. You pay the order when the mailman delivers the parcel to you or when you pick it up at the post office. Currently, because oft he Covid-19 restrictions, CoD parcels are generally delivered to post offices where it is possible to pay cash or by card. Cash on Delivery is still strangely popular – in spite of the rather high fees charged by DHL and usually slightly longer delivery times. Cash on Delivery is only available for customers with a delivery address in Germany. The CoD surcharge is currently at 6,70 Euros.